Customer Relationship Management Practice
This practice attends to the Experience and Relationship of customers, offering Services across different technology stacks including Oracle
- CRM Advisory services
- Project Scoping & Planning and services
- Solution Analysis & Architecture Services
- Solution Design & Configuration Services
- Solution Deployment & Adoption Services
- CRM Advisory services
- Functional Application Operations Services
- Technical Application Operations Services
- Infrastructure Support Services
- Training Strategy Planning services
- TTT and End user training
- Training content development services
- Training Facilitation services
Services
Provide the implementation and management of CRM solutions through the combination of practices, strategies and technologies that companies need to manage customer interactions and data throughout the customer life cycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth
Provide the use of data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand.
Delivers capabilities that helps to achieve high levels of application performance, availability, improve productivity, reduce risks and reduce the total cost of ownership of managing enterprise.
- CRM Advisory services
- Journey to the cloud
- Strategic and tactical migration planning
- Infrastructure Support Services
- Oracle CX, Sales - and /or Service Cloud, Eloqua, Intelligent Advisor, Integration Cloud
- CRM Implementation Advisory services
- Project Scoping & Planning and services
- Solution Analysis & Architecture Services
- Solution Design & Configuration Services
- Solution Deployment & Adoption Services
- CRM MS Advisory services
- Functional Application Operations Services
- Technical Application Operations Services
- Infrastructure Support Services
- Training Strategy Planning services
- TTT and End-user training
- Training content development services, Incl. User Guides, Manuals, Infographics, FAQ, eLearning
- Training Facilitation services
Products
CRM Customers
